Adviser support

Advice Now Plus provides consultancy and casework for staff and volunteers in information and advice agencies within RBKC with welfare benefit issues. We can advise on issues as well as taking on cases.

Casework Support

Consultancy on any welfare benefits issues or cases you’re working on, including case law research, dealing with benefits refusals, appeal hearing preparation and support for tribunal submissions, as well as guidance and updates on welfare benefits law.


Cases can be referred to our specialist welfare benefits caseworker. This service is free and the referral process is easy to use.

Our Casework Support Worker will discuss your case with you to determine the level of support you would like. Your client’s confidentiality is guaranteed, and our casework quality is managed through long established, locally based advice services.

Make a referral or ask for support

Contact Charlie for advice with difficult issues or to see if we can take your client’s case on.

020 7244 1741

This service is normally available on Mondays, Wednesdays and Thursdays between 10am and 5pm. We aim to respond to enquiries within two working days.