Turn2us

This service which helps people access the money available to them – through welfare benefits, grants and other help.

Advice Now

Advicenow is an independent, not-for-profit website providing up-to-date information on rights and legal issues.

Advicenow’s information service brings together the best information on the law and rights from over 200 UK websites.

They don’t use a search engine, as every link has been handpicked and summarised by their team of experienced advisers.

Jobcentre Plus

Open Monday to Friday 8am to 6pm.

For help and advice about finding work or entitlement to benefits.

Citizens Advice service – Advice Guide

The site provides easy to understand general information on all areas of law including welfare benefits. It has handy tips on how to deal with situations and very useful standards letter and documents you can download.

Independent Age

Independent Age provides advice and information for older people, their relatives and carers in their own home, in hospital or in care homes.

Monday to Friday 10am-4pm

Benefits Adviser

Get an estimate of what benefits (e.g. Income Support or Jobseeker’s Allowance) and tax credits you could get, and find out about claiming specific benefits. You can also find out how your benefits would be affected by a change in circumstances (e.g. if you find work).

The Department of Work and Pensions

The Department of Work and Pensions (DWP) has an A – Z of benefits and entitlements that provides details on most benefits. The site is updated regularly and also covers benefits that are administered by local authorities (e.g. your local Council, for example – Housing Benefit).

The Pension Service

Find out more about how you can receive a Pension Credit estimate, and how to apply. Pension Credit is an income related benefit for pensioners living in Great Britain. It is made up of two different parts, Guarantee Credit and Savings Credit.

Attendance Allowance

For advice and information on Attendance Allowance which is paid at two rates depending on how your disability affects you. The claim pack gives some examples of different levels of care needs. You can claim Attendance Allowance online.

Open Monday to Friday 8.30am to 6.30pm

The Benefit Enquiry Line

The Benefit Enquiry Line provides advice and information for disabled people and carers on the range of benefits available. The person taking your call will not have your personal papers but will be able to give you general advice. Please visit the Directgov page detailed below to learn about these benefits first.

Child Benefit Enquiry Line

For information and advice on child benefit rates, how to claim and how payments are made.

Care UK

Provides practical help and support for carers on a wide range of topics including welfare benefits and money advice.

The Disability Law Service

The Disability Law Service provides telephone and written advice to clients whom have welfare benefit problems, and also representation; depending upon our availability at that time.

Welfare Rights on the Net

Find out what benefits you may be entitled to and how to claim them. An easy to navigate site with lots of very useful information