Areas of Advice
Here you will find a short overview of what each advice area may cover.
Housing
NextHousing advice can cover:
- Finding accommodation
- Security of tenure,
- Eviction
- Threatened with homelessness
- Repair problems
- Harassment/eviction threats from landlord
- Rents/service charges
- Rent increases
- Claiming housing benefit
- Housing options
- Disrepair
- Court proceedings,
Welfare Benefits
NextBenefits advice can cover benefits from central and local government, such as:
- Benefits for people in work
- Benefits for people looking for working
- Benefits for families and children
- Benefits for young people
- Benefits for people who are sick or disabled
- Benefits for people over 60
- Benefits and bereavement
- Health benefits
- Social Fund
- Income support
- Employment and support allowance
- Disability Living Allowance
- Housing and Council Tax benefits
- Tax credits
- Pension credit
- Jobseekers allowance
- Overpayments, reviews, appeals
- Community care grants
Debt
NextDebt advice can cover:
- Rent/mortgage arrears
- Council tax arrears
- Utilities debts
- Credit card debts
- Catalogue debts
- Consumer agreements
- Loans and HP
- IVAs, DROs, DMPs, bankruptcy (individual voluntary agreement, debt relief order, debt management plans)
- Bailiff demands
- Parking penalties
- Statutory demands
- Credit reference agencies
- Liability for debt and the Limitation Act
- Bank charges
- Bills
- Possession
Immigration
NextRegulated Immigration Advisers provide advice and services on:
- Registration and naturalisation
- Claims for asylum
- Applications for entry clearance or leave to enter or remain in the United Kingdom (UK)
- Immigration employment documents
- Nationality
- Citizenship
- Residence
- Deportation and administrative removal
- Bail applications
- Appeals against deportation
- Travel documents
- Concessions outside the Immigration rules (Human Rights grounds)
- Family reunion
- Dependent relatives
- All forms of visas
- EEA residence permit
- Work permits
Employment
NextEmployment advice can cover:
- Business transfers and takeovers (TUPE)
- Discrimination
- Dismissal
- Employment contracts and conditions
- National minimum wage
- Redundancy
- Time off, holidays, flexible working
- Wages/pay disputes
- Working hours
- Working benefits
Mental Health & Community Care
NextMental Health can cover:
- Carers’ rights
- Obtaining a package of care
- Adaptions to property
- Hospital discharge
- Services for disabled children
- Powers of attorney and court of protection
- Access to healthcare
- Complaints about the Local Authority
- Children in care
- Charging for residential care or personal care at home
- Reductions in your care package
- Respite care
Community Care can cover:
- Treatment
- Crisis resolution
- Sectioning
- Support and treatment
Consumer
NextConsumer advice can cover:
- Extended warranties
- Faulty goods and services
- Unfair contract terms
Family & Education
NextFamily Advice can cover:
- Separation
- Divorce
- Cohabitation
- Pensions
- Children
- Care Proceedings
- Domestic Violence
- Welfare Rights
Education Advice can cover:
- Admissions
- Attendance
- Bullying
- Exclusions
- Special Educational Needs
Please note that education relates to school age children only
Look for Family & Education advice in your area