What paid holiday am I entitled to?

5.6 weeks paid holiday with effect from 1 April 2009

Payment for untaken statutory leave entitlement on termination of employment.

How is a part time worker’s holiday calculated?

On a pro-rata basis, so an employee who works 3 days per week would get 16.8 days paid holiday – their normal working week multiplied by 5.6.

What if an employee starts after the beginning of the company’s leave year?

Holiday entitlement will be calculated from the first day of employment to the end of the leave year. So, if the leave year runs from April to March and you start in July, you will be entitled to three quarters of the full entitlement.

What about bank holidays?

There is no statutory entitlement to paid leave for public holidays. You should refer to your contract of employment.

If it is not expressly stated in the contract, the right to paid leave may have built up through custom and practice.

Paid public holidays can count towards part of the statutory 5.6 weeks paid holiday under the Working Time Regulations 1999(as amended).

Can my employer make deductions from my wages?

If required by the employees contract or by law (eg National Insurance), deductions can be made without prior written agreement. However, employers should not make other deductions without a prior written agreement. Seek further advice relating to the retail trade and deductions to recover stock deficiencies/cash shortages.

What is the Minimum Wage

Employers have to ensure they meet the requirements of the Minimum Wage Act 1998. The actual amount varies according to age and increases, usually annually. To get the latest minimum wage figures go to www.direct.gov.uk/en/Employment/Employees/Pay/DG_10027201

How do I check my redundancy pay?

You can use an interactive tool to check your redundancy payment. Go to www.direct.gov.uk/redundancy.dsb

Can an agency charge me a fee for finding work?

An employment agency can not charge you a fee for finding or trying to find you a job. They can charge for non-work finding services such as C.V. writing but they can not make you use these services as a condition of finding you work.

Note there are different rules for entertainment/modelling agencies. Further information for agency workers can be found at www.direct.gov.uk/Employment/

Can I ask for flexible working?

You have the statutory right to request flexible working. Your employer must consider the request – taking into account the needs of the service. If they refuse they must give you a reason. To improve you chances of  getting your request agreed you  could put forward how you could make sure all your duties will be still be met: you could put forward  how modern technology could help you stay in touch with colleagues and your customers. You may be able to suggest that the service may even be improved by flexible working
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