Housing

• How can I get a hostel place?
• I have rent arrears and have received a notice to quit from my landlord. What do I do?
• I am moving into a new home. Can I get financial help to furnish it?
• I rent privately. What repairs should my landlord do?
• Does it matter what my tenancy agreement says about repairs?
• What is mediation?
• When do I need planning permission?
• What is a Disabled Facilities Grant?
• What is sheltered housing?
• I am having serious problems with my landlord. What can I do?

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Welfare Benefits

• What are welfare benefits?
• How can I find out if I am entitled to any welfare benefits?
• Does my immigration status affect my entitlement to welfare benefits?
• How do I make a claim?
• Can my claim for benefit be backdated?
• What if I disagree with a decision by a benefits agency?
• What is a cold weather payment?
• What is a winter fuel payment?
• What is a Discretionary Housing Payment?
• Am I entitled to financial help when starting work?

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